From Installation to Aftercare:
Complete End-of-Line Engineering Services
TRAKS Ltd provides specialist support for palletisers and pallet stretch wrapping machines across the UK, including installation, servicing, repairs and spare parts supply. We work with a wide range of equipment, from standalone turntable wrappers to fully automated production line systems, helping manufacturers and distribution sites keep pallet loads stable and dispatch operations running reliably. Whether you need planned maintenance, assistance with a fault, or advice on upgrading existing equipment, our engineers offer practical, hands-on support to minimise downtime and maintain safe, efficient operation.
Palletiser Line Installation & Machinery Relocation
TRAKS provides complete installation and relocation services for end-of-line palletising and packaging systems. Whether you are installing a new production line, expanding your facility, or moving equipment between sites, we manage the project from initial planning through to full commissioning.
We work with complete packing lines and individual machines, including palletisers, bagging machinery, wrappers, hooders, stretch wrappers, strappers and banders.
New Line Installation
Correct installation is essential for reliable long-term performance. Our engineers install machinery to manufacturer standards and ensure it integrates properly with your existing production processes.
Our installation service includes:
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Site assessment and layout planning
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Positioning and mechanical installation
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Conveyor alignment and system integration
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Electrical connections and control interfacing
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Safety guarding and access protection
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Commissioning and operational testing
Once installed, the equipment is tested under operating conditions to confirm correct performance and safe operation before handover.
Machinery Relocation & Production Line Moves
Relocating packaging equipment requires careful planning to avoid delays, damage, or costly recommissioning problems. TRAKS offers a complete relocation service, coordinating every stage of the move.
We handle:
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Project planning and scheduling
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Risk assessments and method statements
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Disconnection and labelling of systems
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Cranage and specialist lifting
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Transport and haulage logistics
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Re-installation at the new location
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Re-commissioning and performance testing
This ensures your equipment is returned to production as quickly and safely as possible.
Integration & Reconfiguration
We also support production line changes and upgrades, including:
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Adding new machinery into existing lines
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Modifying conveyor systems
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Integrating bagging or boxing equipment
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Safety upgrades and guarding improvements
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Control system adjustments and PLC interfacing
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Commissioning & Handover
Before handover, we:
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Re-calibrate equipment
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Carry out operational testing
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Verify safety functions
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Provide feedback to your operators and maintenance team
Your team receives guidance on operation, maintenance considerations, and recommended servicing intervals.
Why Use TRAKS?
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Experience with a wide range of end-of-line equipment
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Single point of contact for the entire project
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Reduced downtime during moves or installations
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Safe and compliant installation practices
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Ongoing service and maintenance support
If you are planning a factory move, installing new equipment, or reconfiguring a packaging line, TRAKS can provide a structured and reliable installation service.
📞 Call 01773 608287 to discuss your installation or relocation project.
Surveys, Servicing & Support
Keeping end-of-line packaging equipment reliable is essential to maintaining production efficiency and avoiding unplanned downtime. At TRAKS Ltd we provide inspection, maintenance and support services designed around your machinery and your operating schedule. Whether you require a one-off condition assessment or a longer-term maintenance arrangement, our engineers work with your maintenance and operations teams to help keep palletisers, stretch wrappers and banding equipment operating safely and consistently.
Our approach is practical and structured — first establishing the condition of your equipment, then supporting you with clear recommendations and appropriate follow-up assistance. The aim is to help you plan maintenance, reduce unexpected breakdowns and extend the working life of your machinery without unnecessary disruption to production.
The Survey
Our maintenance survey is designed to give you a clear and practical understanding of the condition of your equipment and what, if anything, needs attention.
We begin with a detailed inspection of your machinery, using original manufacturer documentation wherever available to ensure the machine is assessed against its intended operating standard.
Following the inspection, you will receive a structured engineering report outlining:
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All areas and components inspected
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Any wear, faults or safety concerns identified
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Recommended repairs or replacement parts
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Estimated time required for each repair
The report is written to be easy to interpret, allowing you to quickly decide the most suitable next step — whether the work is carried out by TRAKS or managed by your own maintenance team.
If required, we then provide a clear quotation covering spare parts, repairs and any recommended remedial work so you can plan maintenance and budget accordingly.
The Service
Once the scope of work and any required spare parts have been agreed, we arrange the service visit at a time that best suits your production schedule to minimise disruption.
All work is carried out by experienced engineers familiar with palletisers, stretch wrapping systems and banding equipment. After completion, the machine is re-calibrated and tested under full operating conditions to confirm correct performance before handover.
We then provide feedback to your maintenance and operations teams, explaining the work completed and highlighting any observations or recommendations.
Our support does not end with the visit. TRAKS remains in contact with your team and can advise on future maintenance, reliability improvements and potential upgrades, helping you maintain safe, efficient and dependable operation of your equipment.
Common Palletiser Faults We Help With
We are often contacted when palletisers begin stopping intermittently or behaving unpredictably.
Typical faults include:
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Palletiser stopping randomly during a cycle
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Layer not forming correctly
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Bags or cartons not aligning on the infeed
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Machine tripping safety circuits
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Pallet not centring correctly
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Inconsistent stacking patterns
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Sensors not detecting product reliably
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Pallet dispenser faults
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Conveyor timing issues between machines
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Machines running slower than normal production speed
Many of these issues are caused by worn sensors, misalignment, damaged cables, incorrect timing sequences or ageing control systems rather than major mechanical failure.
Older Palletisers & Obsolete Control Systems
Many palletisers still in service today are mechanically sound but rely on outdated control systems. As PLC hardware ages, faults often become intermittent and difficult to diagnose.
We frequently assist customers where machines:
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reset unexpectedly
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lose position
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stop mid-cycle
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show unclear alarm messages
In many cases, upgrading the control system restores reliability without replacing the entire machine.
After-Sales Ongoing Support & Spare Parts
Once your machine has been installed, TRAKS continues to provide ongoing support to ensure it operates reliably in day-to-day production. We act as a point of contact between the manufacturer and your site team, helping resolve any issues that may arise following installation and ensuring the equipment settles into operation quickly and professionally.
Our assistance continues beyond the warranty period through tailored service contract arrangements designed around your operational requirements. These can include planned maintenance, priority call-out response and the option to hold critical spare parts, helping to minimise downtime and maintain consistent performance.
Through established relationships with suppliers across the UK and Europe, TRAKS is able to source the correct spare parts efficiently and accurately, keeping your equipment in good working order. We also hold a range of commonly used components at our Midlands-based warehouse, and can arrange dedicated stock holding of specialised parts where required, ensuring important items are available when you need them.
Service & Support FAQs
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